Home records, explained › Who helps with a home › Playbooks › A first-year mortgage agent
The playbook for a first-year mortgage agent
Where a new mortgage agent's clients come from around a home offer, what they read on OfferDue at each moment, what the listing shows, and the client handout that carries the brokerage's name and licence number.
The kind of business: Mortgage brokers and agents. Page reviewed 4 Nov 2026.
Where clients appear3 moments
Things to hand a clientpublic samples
- Thinking about it
- Getting ready to sell
- Searching and financing
- The offer and its conditions
- Closing and moving
- The first 90 days
- Making it yours
- Adding a unit or renting it out
- Living there
Where clients come from
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Thinking about it
First-time buyers start with what a home costs to own in a town: the property tax rate and the water bill. The guide's cost entries and each town's questions answer those with the source and date, so a buyer who reaches a first call has read the numbers.
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Searching and financing
Pre-approval and the search run side by side. Buyers compare addresses with the free check and the report, which read one address's records, among them the flood plain and the extra units the zoning allows.
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The offer and its conditions
Inside the financing condition the file needs the property's details. The lender records sweep puts the address's public records on one page for the file; the client handout gives the buyer the same home's running costs and records with the brokerage named at the top.
What a listing shows
- The towns you serve
- Languages
- What you specialise in
Your website
FreeIn the order checkedNever paid for
- The towns served and the languages worked in: each town's home team lists the businesses that serve it.
- The brokerage's name and the FSRA licence number, checked against the register before the listing shows.
- What the work specialises in, in a few words: first-time buyers, newcomers, self-employed borrowers, rental properties.
Listing on OfferDue is free and in the order businesses were checked, never paid for. Where a licence or register exists we check it before a listing shows.
The records to know
OfferDue's tools for this work
- The client handoutOne page for one home: the running costs and the records a buyer asks about, with the brokerage and its FSRA licence number at the top.
- The lender records sweepOne page of the address's public records for the file.
- Packs of buyer's reportsReports for clients, bought once in a pack, at the same price for every firm.
Each is sold once, at a flat price that is the same for every business; none is billed monthly. One that is not open to buy yet says so on its page.
The register and the line
- FSRA: mortgage brokerages, brokers and agentsShows whether a mortgage brokerage, broker or agent is licensed in Ontario.Check the register →
What OfferDue does and doesn't do with this business:
- No advice on borrowing, on a product or on whether to lend: that is your licensed work.
- No opinion on value and no sold prices of individual homes: that is the appraiser's work.
- No score and no decision: the report says what each record shows and where it comes from, nothing more.
- No "approved by" or "verified by" claims: a report describes the public record on the day it was checked, not the home.
- No fee tied to a mortgage, in either direction.
- Listing is free and shows in the order businesses were checked: no business pays for a place, a label or an order on any page.
- OfferDue takes no fee for a client who finds a listed business, and pays none to anyone for a client.
- OfferDue's pages say what each record shows and where it comes from: never legal, financial, insurance or inspection advice.
Public-record information, not legal, financial, insurance or inspection advice. A listing on OfferDue is not a recommendation; check licences and references yourself.